How to Sell Your English Skills and Put On a Show Every Time You Speak
Everybody is a salesperson – even if you’re not aware of it. If you’re looking for a new job, you’re going to attend quite a few job interviews trying to do your best to sell your skill set and experience. When you’re meeting a potential partner you’re automatically putting on a performance to show yourself off – you’re essentially selling yourself just like any professional marketer would sell a product or a service. By concealing the downsides and emphasizing the advantages you’re increasing your chances of having the edge over your rivals, right? Same goes with nearly every other aspect of your life whenever you’re doing something that may possibly work to your benefit. When you’re cooking for your family – you’re selling your cooking skills. When you’re being professional and nice to a customer on the phone – you’re selling your customer service skills in order to remain in high estimation among the management of your company and earn promotion in the future. But here’s the thing – and every good marketer is going to confirm this – it’s very important HOW you sell it; you will outdo your competition 9 times out of 10 even if what you sell isn’t as good as your competitor’s! You may not be a professional cook, yet if you’ve served the food nicely and used enough spices, it may be just as tasty as what your partner cooks. “OK, I get it Robbie, but what it’s got to do with the English language? Your blog is about dealing with spoken English issues but you keep ranting about sales and marketing related stuff!” Fair enough, I understand your impatience; however, I didn’t come up with these sales and marketing related examples out of thin air. There is a very direct connection between being a good marketer and a foreign English speaker. Namely, you have to SELL YOURSELF as an English speaker :!: (more…)
The Single Biggest Culprit Causing Foreigners’ Speech Anxiety
I Have to Learn to Write Grammatically Correctly First and Then I’ll Be Able to Speak Well!
My Plans for English Harmony in 2015
So much has happened during the last few months in my life… I changed my job a couple of months ago... I re-opened my English fluency coaching program Fluency Star... And then I quit my new job having worked there for just over two months :!: You see, I realized I can’t really cope with such a massive workload and the only logical solution was to quit my new job so that I can do both – teach my students via Skype and maintain this blog. If you’ve been following English Harmony for a while you’ll notice that I haven’t been posting a lot of blog posts lately. To be more specific - it’s been 2 weeks now without posting a single blog entry! To put it in perspective – there was a time when I was publishing 3 articles every week. If you visited my blog on Monday, Wednesday and Friday, you would always find a new article or a video, but during the last few months it’s been fairly irregular. I’ve published something whenever I could find enough time for it, but if I put myself in your shoes, I can definitely see that it’s not good enough. I don’t have to be a genius to figure out that you’d rather come to my blog with the sure knowledge of finding new content every couple of days, so it’s the first thing I’ve planned for the English Harmony website this year: (more…)
Forget About WILL Future Tense – Use Present Progressive Instead!
https://www.youtube.com/watch?v=CjB9AvqISbI Hello my friends, and Happy Christmas to everyone! :-) I’m back with another practical English grammar lesson, and today let’s look at how to talk about future in conversational English. Just to remind you what I'm teaching in Practical English Grammar – it’s conversational English and it’s not always 100% correct. Real life English is different from school books and text books, so I’m using my extensive experience as a foreign English speaker living in an English speaking country to help you speak more fluently. All right, so let’s look at how we speak about future events in English. The standard grammatical Future Tense in English is formed by using “WILL” followed by the verb's infinitive form. However, this is far from the full picture of how you can describe future in English. To be more precise, this is just one quarter of possibilities that the English language offers, and here are the other three ways how you can describe a future action: I’m going to come home, I’m coming home, I come home. Are you slightly confused? Are you thinking now – “Why is Robby giving examples of Present Progressive and Simple Present Tenses? They’re clearly used to describe actions taking place right now, in this very moment!” Well, you’re right, they are used for that purpose, but Present Progressive, for instance, can also be used to describe Future actions which have already been arranged and the very fact of the arrangement is kind of going on right now, does that make sense? If you say “I’m coming home tomorrow” you mean indeed that you are going to arrive back home tomorrow, but you have apparently decided at some stage that you’ll come home. So as far as English grammar is concerned, the progressive action is already taking place – since the moment you decided that you would come the action is kind of happening - only taking place tomorrow instead of now. (more…)
5 Memory Improvement Tips for Language Learners
Can Present Continuous Substitute Present Simple Tense?
I’ve discussed usage of the Present Continuous Tense in a number of grammar video lessons and the conclusion so far is that this English Grammar Tense is very, very widely used. You can use Present Continuous to describe past events, talk about future arrangements and of course, use it to describe actions going on at this very moment. The latter one is the typical use of Present Continuous and there was a time I thought it’s the only one. However, you should never assume that something is set in stone when it comes to English grammar, and especially – the Present Continuous Tense! It appears that it can also replace Present Simple on certain occasions, were you aware of that? Well, it might come as a surprise, but nonetheless it’s true and if you hear someone say “She’s always doing three things at once” or “I’m constantly arguing with her, I just can’t stand her!” it doesn’t mean it’s bad English grammar. You see, following the formal English Grammar rules, you’d use Present Simple with reoccurring activities, because that’s what it says when you open any English Grammar book. Present Simple Tense is to be used with known facts, routines, habits and permanent things. Personally I have a good visual memory (although sometimes it can be a bad thing) and I still remember a sample sentence in one of my first English Grammar books explaining Present Simple – “Sun rises in the east”. It’s a known truth, a permanent, regular activity, so we use Present Simple and the same goes with other things that are of a permanent nature. Where we live, what we usually do, our daily routines – it’s all the Present Simple Tense. “I live in a three bedroom house. On most days I get up at 6:00 AM and have oat porridge for breakfast. I drive to work because it’s not accessible by public transport.” The Present Continuous Tense, however, describes actions that are happening right now, not general things. So for example, “I drive to work every day” is a general statement about something I do on a regular basis, whereas “I’m driving to work” would imply that I’m sitting in the car right at this very moment and driving to work. Normally I would also add “at the moment” or a similar time indicator if I’m on phone, for instance. I would say “I can’t really talk now; I’m driving to work at the moment”. This is the way English Grammar books explain differences between the two tenses, and by and large it’s correct. In real life spoken English, however, things can’t be always strictly separated. I know that’s what English students want – to get rid of any ambiguity so that it would be easier to pass English tests. Every English Grammar Tense should serve only its own purpose and by learning the respective rules of usage we can construct nice and correct English sentences. Sounds like every English student’s dream, doesn’t it? Well, after you’ve spent some time with native English speakers in natural English speaking environment, you’ll realize that English tenses are sometimes used in a way you don’t expect! ;-) “I’m always driving to work along the highway, but occasionally I take back roads for a change.” Please note that I used Present Continuous where Present Simple would be normally used, and if we stick to formal English Grammar rules to the letter, you may want to re-write the above sentence and make it into “I always drive to work along the highway.” It’s a typical routine activity; it’s something that I always do – as indicated by the very word “always” – so it requires Present Simple, right? (more…)
Video for YearOfEnglish.com subscribers: Learn English Vocabulary That’s Relevant for YOUR Life!
You Don’t Have to Know a SINGLE Grammar Rule to Speak Fluent English!
In this article, you’re going to find out: Why English grammar ISN’T necessary to speak fluent English; Why the most complicated grammar constructs are actually quite SIMPLE; How to use your brain’s natural ability to absorb grammatically correct speech patterns without analyzing them; How to use all the above to improve your spoken English! I know for a fact that many of you, my non-native English speaking friends, are struggling with English grammar. You’ve been studying grammar for YEARS only to discover that it doesn’t really help you speak fluently. YET you’re sticking with it. You’re hoping that there will be a point in time where you start speaking fluently once a significant amount of English grammar has been acquired. But guess what? Such a time will never come :!: Read about my 5 year long journey to English fluency HERE to see that the moment I STOPPED caring about grammar was the moment I started speaking fluent English. And keep reading this article to see WHY you don’t have to know formal English grammar rules in order to speak fluently ;-) (more…)
Update on My Personal Situation: Why I’m Doing a PC Course
Contextual English Vocab Building: Using TheFreedictionary.com the SMART Way!
How Repetition Happens in Real English Conversations and Why It’s Important to YOU!
A while back I received a comment to one of my blog posts about how useful the Mythbusters show is for your spoken English improvement saying that writing down phrases in a notebook for later repetition while watching TV removes the fun factor from the experience. Here’s the original comment: I haven't convinced yet to carry pocket dictionary, notebook or even use any type of system that allows me to save new words and phrases for later repetitions, I always think that these methods remove the fun factor from the process of learning, and take you away from the true immersion so you always seem as foreigner to that language. I -and may you also- never carry a notebook while watching TV in our native language, watching TV mostly is a fun activity, you just rest and watch, isn't that right? While I can see where the author of that comment is coming from, I can’t fully agree with his sentiment that by taking notes for later repetition all the fun factor is removed. First of all, you don’t have to do it all the time! Let’s say, you’re watching an episode of a TV drama, and throughout its 40 or 60 minute duration three or four phrases draw your attention. Is it really going to kill your TV watching experience if you pause your TV four times during the episode? Secondly, the benefits of jotting those phrases down and repeating them afterwards by far outweigh all possible hassle that such practices may cause to you. I mean, what is more important to you – your spoken English improvement, or being able to watch a TV drama or sitcom in English without ANY interruptions at all? Thirdly – of course you can watch TV in English purely for your enjoyment every now and then without holding a notebook in your hands. I’ve never said that in order to improve your English fluency, you must sacrifice all your free time and be 100% dedicated to it. After all, even passive English immersion will make the English language seep into your brain without you even noticing it, albeit at a slower rate than being actively engaged in spoken practice and repeating and memorizing new vocabulary and phraseology. But if you’re a bit skeptical about using spaced repetition as an effective spoken English improving tool, I want you to read the rest of this blog post before jumping the gun and dumping the idea completely. Do you think repeating and memorizing English phrases is an unnatural way of improving the language? Then think twice, because I’m about to present hard proof that repetition already exists in real life English conversations, it’s just that you mightn’t have noticed it before! (more…)
How to Speak in English Well During Bad Fluency Days
Fluent English can ONLY be acquired by learning IDIOMATIC EXPRESSIONS - and that's why I'm going to highlight them for you in RED! Here’s how to improve your English listening skills when listening to my video: put the headphones on, playback the video and write it all down while listening to it! Video Transcript Below: Hey guys, hello boys and girls and hello my dear fellow foreign English speakers! This is me, Robby from EnglishHarmony.com and welcome back to my video blog! Today I wanted to tell you something interesting in relation to English fluency obviously because this whole project is about English fluency so what else could I be possibly telling you about, right? Other than English fluency related matters. Anyhow, the particular thing that I wanted to bring up today was the phenomenon of you being able to perform quite well when it comes to spoken English performance on days when your English is kind of suffering a little bit but still you have those particular situations during those days when you're capable of performing very well. And here's a typical example just to make it a 100% clear to you what exactly I mean by saying all this, right? Let's say for argument's sake I go to work in the morning and for some reason my English is not a 100%. My brain is not firing on all cylinders for whatever reason, you know, and my English is kind of sluggish. So it's basically one of those bad fluency days. (more…)
7 English Words & Phrases I Thought Were Wrong (But Then It Turned Out I WAS WRONG)!
Learn Pronunciation by Equating English Sounds to Your Native Language!
https://www.youtube.com/watch?v=lzs2YgGuwFk Hello everyone! ;-) Today let’s touch upon some English pronunciation related topic, namely - how you learn pronunciation of new English words and how to mimic the original pronunciation to the best of your benefit when you are trying to speak them out loud. And here's a very interesting situation I encountered a few days ago at work. There’s a Polish girl in my workplace who's only learning to speak English and she asks me questions through her friend whose English is much better and every day I have to answer a few questions in relation to how you say this or that particular thing in English or how you pronounce a certain word or phrase. The other day, she asked me through her friend how to pronounce the word "drank" and then, to my big surprise, she repeated in perfect English "drank" and guess what happened? I tried to think of why she didn't make the typical mistake that so many foreign English speakers do when they read an English word letter by letter and then they would most likely say something like "drrrank" in case that particular language has the rolling ‘R’, as in my language. In Latvian, we roll the ‘R’s and many native counterparts of mine would have said "drrrank" with a rolled ‘R’ sound! So in this particular case Polish is a Slavic language, which is quite close to Russian. And it happens so that I speak Russian too and I know for a fact that all these languages have the rolling ‘R’s - so why did she not say, "drrrank"? Why'd she say "drank" in perfect English? Here’s why: she equated the English sounds to her native Polish sounds because she wasn’t looking at a written word but was simply trying to MIMIC what she heard! (more…)
FGC Goal #1: Using American Phrases 13 – 24 in a Self-Practice Session
Top 15 Invaluable Pieces of Advice for Foreigners Settling Down in an English Speaking Country
1. Be realistic about the level of interest in your national background by others. Be proud of your origins, but don’t be obsessed with telling every single person you meet about your country, your nationality, how “How are you” sounds in your native language, the name of your president, your favorite national soccer team… People will listen to you just to be polite, but don’t forget that for someone living in an English speaking country like the US, Australia or the UK, the name of your country might not ring any bells at all! Personally I quite like it when people don’t ask questions about my origins right off the bat and I’ve realized by now that whenever they DO ask that question “Where are you from?” right after you introduce yourself, it’s just small-talk really. So I think we foreigners should be realistic about the interest of locals in our culture and we shouldn’t be too enthusiastic! In my current job, for instance, I got two know two girls a couple of weeks ago and they didn’t seem to notice the fact that I was a foreigner. Not that they couldn’t tell it, but our conversations never went that far. Only recently they showed interest in my background, so I think it’s natural to speak about those topics when you get to know someone better rather than boasting to everyone how cool your country is! Many years ago I used to work with a bunch of Romanian lads, and believe me – there was nothing more annoying than listening to hours long stories of their home country and how great life was back there, and how miserable their situation is in Ireland… For Christ’s sake, will you get a grip on yourselves?!? Don’t take me wrong – I’m not saying there’s something wrong with being proud of your nationality, not at all! My point is – put yourself in the other person’s shoes and maybe you’ll realize the conversation is boring for your conversation partner. IMPORTANT! -> Why I'm highlighting parts of text in RED? 2. Stop spotting mistakes in native English speakers’ conversations and pointing them out to others. There is no such thing as correct English! English is spoken differently in many countries and regions so don’t be the perfectionist telling everyone how awful locals speak, and how grammatically wrong some of the most commonly used local phrases are. Oxford English and real English are hundreds of miles apart, and you’ll be more practical by learning spoken English as it’s spoken in the country you live in than spotting mistakes and pointing out that according to proper English standards this or that particular thing doesn’t sound right. I can tell you one thing I’ve heard quite often in the local Latvian community when we’ve touched the topic of English learning and improving – “Irish themselves don’t speak correct English!” I think it’s rather a handy excuse not to improve one’s English (if the locals don’t speak correctly, how they can accuse me of speaking wrong?), or just trying to show off one’s academic English knowledge which actually has much smaller practical application when going about the daily life. We, foreigners, should realize one thing – theoretical correctness has little importance in dealing with real life situations. So don’t be the perfectionist by keeping saying “Has it been done?” if you hear everyone else around you using a much simpler colloquial phrase “Is it done?” Also it’s important to understand that native English speakers don’t make mistakes because they lack spoken English skills. Their mistakes are “natural”, and we can’t use it as an excuse not to improve our English! (more…)
3 Easy Steps of Dealing With Fear of Public Speaking for Non-native English Speakers
How to Prepare for a Job Interview In English (Tried & Tested!)
Face Your Biggest Fears – Halloween Ghosts and English Speaking!
https://www.youtube.com/watch?v=/lH_E5ZE9mTE I’ve been writing and making videos about English fluency and improving English for a good while now. But all of it accounts for nothing if you just read and watch and leave it at that :!: If you don’t go out there and don’t enjoy life at its full, you’re not even using half of your potential as a foreign English speaker! Any language’s primary purpose is to serve as means of verbal communication – and all your English improving efforts should come together in real-life socializing :!: Are you still afraid of being judged by other English speakers? Are you still insecure about your spoken English? Would you rather AVOID situations that can potentially end up embarrassing you than FACE up to your English fluency issues and deal with them? Then learn from Halloween night when it’s all about FACING your fears and becoming stronger as a result! (more…)
Everything About TOEFL: Interview With Paul & Rachael from LanguageTrainers.com
https://www.youtube.com/watch?v=TbwbUXBBg30 In this video I’m interviewing Paul and Rachael from LanguageTrainers.com and we’re looking at the following TOEFL related questions: What TOEFL is all about? Is TOEFL the American counterpart of IELTS? When is TOEFL the right option for you? Is it possible to score a high mark in TOEFL just by improving your overall English skills through full English immersion? Is writing is the most important skillset necessary to pass TOEFL? What study tools are the best for practicing reading and listening skills? What do the speakers sound like in the TOEFL listening section? How long does the speaking part of TOEFL last? Is it possible to achieve your target TOEFL score if you’re not orally that fluent in English? How exactly is the student expected to perform during the TOEFL speaking part? How is grammar accessed during the TOEFL test? Is it necessary for students to focus on grammar studies predominantly when preparing for TOEFL? Links mentioned during the interview: English Listening Tests English Accent Game Connecting Your Ideas in English Writing (more…)
Why I’m Making Mistakes in My Videos & Why I’m Not Concerned About That!
You Can Say Nearly Everything Using the Word “THING”!
We foreign English speakers often speak too complicated. Why go the extra mile every time you want to say something and explain the whole situation in the very detail? Compare the two sentences “So what do you think about our management trying to recoup some of the lost profits by cutting our wages?” and “So what do you think about the whole wage cuts thing?” The first sentence details the topic you’re discussing; the second one gets straight to the matter without wasting much time on explaining what’s already known to both people involved in the conversation. Also, it sounds more friendly and casual, and you can definitely ease any tension that’s present between you and the person you’re taking to :!: Say for instance, you find yourself sharing a launch break with someone you haven’t spoken a lot with, so you’re a bit uncomfortable with that person. Then he or she makes a casual comment about something going on in the company, it’s just small talk really. Now, if you respond with “Yes, the whole thing looks pretty bad all right!” it’s going to sound much better than “Yes, I agree, there’s not enough resources available to our management to complete the new building”. The first phrase is a very common way of confirming the other person’s opinion and sounds friendly enough. You really don’t need to repeat what the other person said to you, so a short phrase “The whole thing about…” is totally OK as a reply. Of course, if you’re having a formal conversation you wouldn’t risk being taken for a person with bad manners, so you would probably explain everything in more detail. If you’re chatting with a friend of yours, on the other hand, why beat around the bush? It’s so much more convenient to use the amazing English word “THING” to describe nearly everything you want! (more…)
English Idiomatic Expression: “It goes to show”
Don’t Try to Impress Others With Your English!
https://www.youtube.com/watch?v=qCg4wmfqQFI VIDEO TRANSCRIPT BELOW: Hi guys, and welcome back to Robby's English Harmony video blog! In today's video, I'm going to touch upon a subject that I've actually spoken about before, and it's the fact that you don't have to try to impress other people with your English. Typically what happens is, when you're having a conversation with someone, deep down inside you're trying to show off your English skills. You're trying to show that person that your English is up to scratch, which is another idiomatic expression for you, which means up to standards, right, basically, good enough. And more often than not, it backfires on you, which means you end up being in a worse situation than in the beginning, in a worse situation than you're starting with. (more…)
FGC Goal #1: American Slang #31: YOU THINK YOU’RE SUCH A BIG DEAL?
Customer Support & Service Industry English Phrases
English Idiomatic Expression: “More often than not”
https://www.youtube.com/watch?v=NvKWyKumZ24 Hello boys and girls on this beautiful Sunday evening! :grin: This is my last blog post of the week, and this time around let’s look at the following phrase: “More often than not”. To be honest with you guys, I’ve been meaning to record a video dedicated to this particular phrase for quite some time now, but somehow I never got around to it for some reason or another… Anyway, the phrase “more often than not” is a very handy way of referring to something that happens most of the time. You can use this phrase in the beginning, in the middle or in the very end of the sentence, and it’s also going to make your speech a bit more conversationally friendlier. (more…)
How to Improve Spoken English While Entering Sales Orders on a PC
Sometimes I find it hard to believe myself that I run this blog part-time. Yes, in case you didn’t know it yet, I have a full-time job and all the writing and video production I have to do for this website is done in evenings, at night, or early mornings. Anyway, I don’t regret any of it because I’m surrounded by English speakers while at work and it provides me with full English immersion. What better conditions can a foreign English speaker wish for in order to constantly improve and maintain English fluency? When I came to Ireland first, for instance, I had a warehouse job working with other foreigners and most of the time I was speaking with myself, so I really don’t think I should be complaining now! Even my current job, however, entails duties and responsibilities which see me spend a lot of time on my own – such as organizing and counting stock and entering data on a PC. Quite naturally, I’m not involved in any lengthy conversations with my colleagues when performing those duties and a few times a year there are periods of a few weeks straight when I’m sitting at the PC and entering new sales orders. Do I miss out on my full English immersion sessions when it happens? Not at all! I keep speaking English with myself even when entering new product specifications on the computer and it helps me greatly to constantly stay in the English speaking mindset. (more…)
FGC Goal #1: American Idiom #33: AT LOOSE ENDS
FGC Goal #1: Using American Phrases 25 – 38 in a Self-Practice Session
https://www.youtube.com/watch?v=jZloj4PWjFQ Current Goal: Learn 50 American Phrases in 25 Days! Hi Boys and Girls! I’m almost 4/5 through the mission to learn 50 new American English expressions, and since the last video I published ten days ago I’ve added another 14 expressions onto my active vocab, here they are: I JUST…, IS ALL! TO DRAW A BLANK CALL BS ON… GO SEE/WATCH/DO SOMETHING… RUN THROUGH A LAUNDRY LIST OF… TRY + AND + VERB YOU THINK YOU’RE SUCH A BIG DEAL? GO OUT IN A BLAZE OF GLORY AT LOOSE ENDS To FALL OUT OF Use COME + VERB GET PAST THE FACT THAT… YOU GUYS HEAR ABOUT? WHAT FELT LIKE… You’re welcome to watch the video above where I’m using all these phrases in a spoken English self-practice session, and I hope you’ll be also trying to copy what I do and apply onto your own spoken English practice! And by the way, here’s the Activity Sheet for today’s spoken English practice session: (more…)
Improve Your English Vocabulary With Context
How to Give the PERFECT Presentation in English
If I had to name The KEY to your success in giving a presentation, it would be PREPARATION and PRACTICE. If you think about it, it’s not really a rocket science – you have to prepare slides for the presentation and that’s half of the job already done! Yes, it’s the actual slides that make up the main part of the presentation and in theory you could give a decent presentation just by switching between the slides and describing what you see in them! Therefore it would seem to follow that all you have to do to ensure successful performance during a presentation is to prepare the slideshow in a way that enables you to more or less read all the information off the screen, right? Well, slide preparation is obviously crucial in order to give a presentation, there’s no doubt about that! I mean – preparing the slides and presenting all the information to the audience is what makes the presentation a presentation. For those unaware - if you’re just standing in front of people talking about a specific subject, it’s called a SPEECH. Adding some visual clues to your speech makes it a PRESENTATION – at least in my opinion. In reality, to engage the audience and make the presentation flow nicely, reading information off the slides just doesn’t cut it: You have to know how to address the audience. You have to use the best means of expression to comment on the slides. And you also have to use the proper English phrases to stress the main points and draw conclusions during the presentation! That’s exactly where English presentation phrases step in, so without further ado let me give you the very cream of the crop! (more…)
FAQ: How to Improve My English?
At the moment of writing this article I’ve posted more than 150 posts on this blog, and they’re all dedicated to the topic of spoken English improvement. That’s why I find it slightly strange to receive e-mails asking a question “Robby, can you help me improve my English?” Normally I would reply with another one-liner – “Please feel free to browse around my website, there’s plenty of articles and videos and they’re all about improving your English fluency!” – because I just couldn’t fit everything there is to say about improving your English in one e-mail! Also, I was under the impression that such queries are most likely asked by those who haven’t bothered checking out my blog. After all, all the information is available right here, on my website, and all you have to do is just read a few articles to start seeing the big picture, right? Recently, however, I realized that it’s probably not as easy as it looks to me. First of all, I’m dealing with a host of English fluency related issues and I have to admit not all of them are relevant to those who just want to IMPROVE their overall level of fluency. For example, if you have the typical English fluency issue whereby you can’t speak on certain occasions but you’re perfectly find on others, your main concern isn’t spoken English improvement as such; in this case you want to learn how to manage your fluency and make sure you don’t get severe anxiety and lack of confidence when you experience reduced ability to speak properly. Secondly, I can also imagine that the abundance of information on my blog might be a bit overwhelming and it’s not that easy for someone having arrived here for the first time to figure out what EXACTLY they have to do to improve their English. That’s why I decided to write this 5 step plan with easy, to-the-point instructions on how to make sure your English is experiencing constant growth and improvement. Enjoy! ;-) (more…)